At Atergrove, we make payment simple, secure, and transparent. This Payment Policy explains how we process payments, accepted methods, and important information for your orders.
1. Accepted Payment Methods
We accept the following payment options:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure third-party payment providers available at checkout
All payments are processed securely through trusted third-party platforms. Atergrove does not store your payment information on our servers.
2. Payment Processing
- Orders are only processed after successful payment confirmation.
- If your payment is declined, the order will not be processed. Please ensure your payment information is correct.
3. Taxes and Fees
- Applicable sales tax or VAT will be calculated and displayed during checkout.
- You are responsible for any customs duties or import taxes on international orders.
4. Order Confirmation
- After your payment is successfully processed, you will receive an order confirmation email.
- This email serves as proof of your purchase and contains your order summary and tracking information once the order ships.
5. Payment Security
- We use encrypted payment gateways to ensure that your financial information is protected.
- Atergrove is not responsible for fraudulent activity due to misuse of payment methods.
6. Refunds and Cancellations
- Refunds and cancellations are subject to our Refund & Returns Policy.
- Payments will be refunded using the original payment method unless otherwise agreed.
7. Contact Us
If you have any questions or issues regarding payment, please contact our support team:
- Email: contact@atergrove.store
- Phone: +1 (480) 892-7937